Your Privacy, Our Priority
How Buy Riviera Maya collects, uses, and protects your information.
Quick Overview
We Only Collect What's Needed
Just enough to respond to your property inquiries — nothing more.
We Never Sell Your Data
Your information stays with us — never shared for third-party marketing.
You're In Control
Request a copy or deletion of your data anytime, no questions asked.
Common Questions
Yes. We use Google Analytics (GA4) to understand how visitors use our Site — things like which pages are viewed and general location. It does not collect your name, email, or phone number, and IP addresses are anonymized.
When you submit a form on our Site (powered by SureForms), your details are sent directly to our team’s email inbox so we can respond to your inquiry. They are not shared beyond that.
Yes. Contact us at [YOUR CONTACT EMAIL] anytime and we’ll remove your information from our records.
Only with the service providers that help us run the Site (like our form and analytics tools) — never for their own marketing purposes, and never sold.
Want the full details? Here's the complete policy.
1. Who We Are
Buy Riviera Maya is a real estate platform operated by Robert Vargas, licensed Keller Williams REALTOR®, specialising in Riviera Maya properties.
Website: buyrivieramaya.com
Email: robertvargas@gmail.com
Phone: +1 562-665-5446
Address: 6085 W Twain Ave, Las Vegas, NV 89103, United States
6. Cookies
This website uses cookies — small text files stored on your device when you visit.
WHAT COOKIES WE USE:
Necessary cookies — required for the website to function. These cannot be turned off. They include session cookies that keep you logged in and security cookies.
Analytics cookies — used to understand how visitors use the site. We use Google Analytics which collects anonymised information about page visits, time on site, and device type. No personally identifiable information is collected through analytics.
Preference cookies — remember your choices such as language preferences.
HOW TO CONTROL COOKIES:
When you first visit this site you will see a cookie consent banner. You can accept or decline non-essential cookies at that point.
You can also control cookies through your browser settings at any time. Note that disabling cookies may affect how the website functions.
2. What Information We Collect
We collect information in two ways:
INFORMATION YOU GIVE US DIRECTLY
When you fill out any form on this site — a property inquiry, a contact form, or a property alerts signup — you provide us with:
– Your full name
– Your email address
– Your phone number
– Your property preferences and budget (if provided)
– Any message you write in the form
INFORMATION COLLECTED AUTOMATICALLY
When you visit this website, basic technical information is collected automatically including:
– Your IP address
– Your browser type
– The pages you visit on our site
– How long you spend on each page
– The device you are using
This technical information is collected through cookies and analytics tools (see Section 6 on Cookies below).
7. Your Rights
Depending on where you live you have certain rights regarding your personal information.
RIGHT TO ACCESS
You can request a copy of the personal information we hold about you.
RIGHT TO CORRECTION
You can ask us to correct any inaccurate information we hold about you.
RIGHT TO DELETION
You can ask us to delete your personal information. We will comply within 30 days unless we are legally required to retain it.
RIGHT TO OBJECT
You can object to us processing your information for marketing purposes at any time.
RIGHT TO WITHDRAW CONSENT
If you have given us consent to contact you and change your mind you can withdraw that consent at any time.
FOR EUROPEAN VISITORS (GDPR)
If you are located in the European Union you have additional rights under the General Data Protection Regulation (GDPR) including the right to data portability and the right to lodge a complaint with your local data protection authority.
FOR CALIFORNIA RESIDENTS (CCPA)
If you are a California resident you have rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information is collected, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information.
TO EXERCISE ANY OF THESE RIGHTS:
Email: robertvargas@gmail.com
Subject line: Privacy Rights Request
We will respond within 30 days.
3. Why We Collect Your Information
We use the information you provide for the following purposes only:
– To respond to your property inquiry or question personally
– To send you property information packages you have requested
– To notify you of new property listings if you have signed up for alerts
– To improve the website based on how visitors use it
– To comply with legal obligations
We do not use your information for any other purpose without asking you first.
8. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. These include:
– SSL encryption on all pages of this website (the padlock icon in your browser)
– Secure form submission through SureForms
– Limited access to personal information — only Robert Vargas and directly involved team members can access inquiry data
No method of transmission over the internet is 100% secure. While we do our best to protect your information we cannot guarantee absolute security. If you believe your information has been compromised please contact us immediately at robertvargas@gmail.com.
4. Who We Share Your Information With
We do not sell your personal information to anyone. Ever.
We may share your information with:
KELLER WILLIAMS
Robert Vargas operates under the Keller Williams real estate network. Where relevant to a property transaction, your information may be shared with Keller Williams for compliance and transaction support purposes.
SERVICE PROVIDERS
We use trusted third-party services to operate this website including:
– Hostinger (website hosting)
– Google Analytics (website analytics — anonymised)
– SureForms (form submissions)
– 3CX (live chat)
These providers are contractually required to protect your information and may not use it for their own purposes.
LEGAL REQUIREMENTS
We may disclose your information if required to do so by law or in response to a valid legal request.
9. Third-Party Links
This website contains links to third-party websites including property developer sites, Keller Williams, and travel resources. We are not responsible for the privacy practices of those websites. We recommend reading the privacy policy of any third-party site you visit through a link on our site.This website contains links to third-party websites including property developer sites, Keller Williams, and travel resources. We are not responsible for the privacy practices of those websites. We recommend reading the privacy policy of any third-party site you visit through a link on our site.
5. How Long We Keep Your Information
We keep your personal information for as long as necessary to:
– Respond to your inquiry
– Maintain our records for legal and compliance purposes
– Send you property alerts if you have subscribed
If you ask us to delete your information we will do so within 30 days unless we are legally required to retain it.
To request deletion of your information email: robertvargas@gmail.com with the subject line “Delete My Information.”
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Continued use of this website after any changes to this policy constitutes your acceptance of the updated policy.
Have a Question About How We Use Your Data?
Email robertvargas@buyrivieramaya.com and we will respond personally within 24 hours.